WebSupport Portal. The Issue Submission menu can be used to initiate a remote assistance session with an IT@Sam technician. Remote assistance will allow a technician to connect to your computer and see what you see. The technician will then be able to correct the problem quicker and more efficiently. If you prefer, you may call the IT@Sam Service ... WebApr 11, 2024 · If you encounter problems in My Account, please use the online form for TexShare or Courtesy Card Holders to request renewal, or call the Service Desk at 936-294-1618 for assistance. You can email the Service Desk at [email protected]. For information on borrowing and renewal policies, see the Library's Circulation Policies.
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